CRYPTO FAQ
Gain deeper crypto insights and accelerate growth with our AI-driven analytics.
Make data-led decisions that deliver outstanding results.
Is it secure? How are my funds protected?
Your security comes first. At Ventrox Global, we use bank-grade encryption, two-factor authentication (2FA), and cold storage to safeguard digital assets. We adhere to stringent financial regulations in Ireland and complete regular independent audits. Funds are insured against unauthorised access, so you can trade with confidence.
I've never invested in cryptocurrency before. Is it complicated?
Not at all—Ventrox Global is built with beginners in mind:
- Step-by-step guides with 24/7 support
- Risk-free demo to practise with virtual funds
- Automated tools that handle the heavy lifting for you
- Start with as little as $5 and learn as you trade!
How quickly can I withdraw funds to my bank card?
Bank card withdrawals are processed within 1–3 business days in most regions. Cryptocurrency withdrawals to external wallets are typically completed within 30 minutes. Processing times may vary based on your bank and verification status.
Why are there no fees? Is there a catch?
We monetise through premium features and volume-based partnerships with exchanges, not through user fees. There are no hidden fees—you will always see the exact transaction amount before confirming.
Is this service offered in my country?
Yes! Ventrox Global is available in most countries worldwide (98+ and counting). During registration, simply choose your country to confirm availability and view localised payment options. We comply with all local regulations to ensure your trading is safe and legal.
How should I decide what to invest in? Do you offer recommendations?
We make crypto investing simple for beginners. Ventrox Global offers:
- 1. AI-driven recommendations - Receive personalised coin suggestions aligned with your risk level
- 2. Ready-made portfolios - Curated bundles (e.g., 'Starter Pack', 'DeFi Bundle')
- 3. Live market signals - Real-time buy and sell alerts for top cryptocurrencies
Additionally, our interactive tutorial helps you learn as you invest!
Where can I find support if I encounter technical issues?
Our support team is available 24/7 via live chat and by email at support@ventrox-global.com. For urgent issues, the average response time is under 15 minutes.
Is cryptocurrency legal? Do you comply with my country’s financial regulations?
Yes, cryptocurrency is legal in most jurisdictions, and Ventrox Global operates in full compliance with applicable local regulations. Here's what you need to know:
- 1. Licensed Service
- Registered with (FinCEN, the FCA, and CySEC)
- Independent firms conduct regular audits
- 2. Country-Specific Rules
- Automatic geo-compliance: Our platform complies with your country's laws
- KYC verification required where legally mandated
- 3. Your Funds Are Safeguarded
- Bank-level security (the same as your online banking)
- 95% of assets are held offline (cold storage)
Visit our Compliance page to view your country’s status, or contact support for more details.
What payment methods do you accept?
