Privacy Policy

We (also referred to as 'We', 'Us' or 'Our') are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the Gaingate website (the 'Website').
We uphold the following principles:

To ensure transparency about how we collect and process your personal data:

We want you to be able to make informed choices about the use and processing of your Personal Data. That’s why we created this website. To achieve this, we use a range of methods and procedures to provide clear, relevant information about how Personal Data is used. If we believe you need specific details, we’ll share them at the appropriate time. We’re happy to answer your questions and provide any clarifications we can, subject to legal limits. You can contact us by email at: info@ventrox-global.com

Personal Data will be used solely for the purposes set out in the Policy.

Personal Data may be processed by us for a range of purposes, including providing the website to you, connecting you with third-party trading platforms (the “Services”), enhancing the site, protecting our rights and interests, facilitating the maintenance and provision of the Services, complying with legal and regulatory obligations, and conducting administrative and business activities to support the delivery and use of the Services. Personal Data are also processed by us to better understand your preferences and needs.

Utilise essential tools to safeguard your rights in relation to Personal Data:

We want you to be able to make informed choices about the use and processing of your Personal Data. That is why we created this website. To achieve this, we use a range of methods and procedures to share relevant information about the handling of Personal Data. If we believe you need specific details, we will provide them to you at the appropriate date and time. We are happy to answer any questions you may have and will offer any clarifications you require, subject to any limitations imposed by law. You can reach us by email at the address below: info@ventrox-global.com

Protect Your Personal Data:

While we cannot guarantee complete security of your Personal Data, we remain committed to using a variety of measures and technologies to ensure it is protected. Our Privacy and Security Policy is comprehensive.

1. The Scope?

This Policy describes the types of Personal Data the Company collects about natural persons and how it processes that data, shares it with third parties, and secures it. This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly in combination with other information we hold or can access. The Policy defines “processing” as any operation that involves the use or collection of Personal Data, including its management, structuring, and storage. Our services are intended for a general audience and are not designed for anyone under 18. We do not knowingly seek or collect information from individuals under 18, nor do we knowingly permit them to use our services. If we become aware that we have collected information about a child, we will delete it as promptly as possible.

2. What personal data do we hold about you?

When you access our Services and channels, or visit our website, we collect Personal Data. We may ask you to provide Personal Data in certain instances. In other cases, we collect Personal Data by analysing how our Services or service channels are used, or by receiving information about you from our third-party partners.

3. No requirement to disclose personal information to the company and related consequences.

You are not required to provide Us with any Personal Data. However, in certain circumstances, choosing not to do so may have implications. This could prevent Us from providing the Services or hinder users from accessing the website.

4. What types of Personal Data can we collect? When you visit our website, we will collect the following personal information:

This includes details of your online activity log, traffic data (including IP address and the date and time of access), the language you use, software crash logs, the type of browser used, and information about the device you use. The information we collect is not personal and cannot be used to identify you. Personal data we receive from you means any personal data you choose to provide to us when you connect with a third-party online trading platform through us. Personal information you provide directly to third-party platforms to facilitate trading may include your full name, address, phone number, and email address.

5. The Legal Basis and the Grounds for Processing Personal Data

Your Personal Data is processed by the Company for the purposes described in this section, in accordance with the applicable legal basis.
Without a legal basis, the Company cannot process Personal Data concerning you. The legal grounds on which the Company may process your Personal Data include:

  • You have provided consent to the processing of your Personal Data for one or more purposes. This applies when you submit Personal Data through the Website so that we can transfer it to a third-party trading platform.
  • The Company or a third party may need to process data to pursue their legitimate interests. For example, this may be necessary to improve Our Services or to defend legal claims.
  • Processing must comply with a legal obligation.

Please contact us by email for more information on the processing necessary to safeguard our legitimate interests.
Below is a list of purposes and legal bases for which we may use the information you provide. Personal Data.

Scope Legal Basis

1. To share your personal information with third parties at your request to enable access to digital trading.
If you request it, we may collect Personal Data from you to share it with third-party companies

You have consented to the processing of your Personal Data for one or more purposes.

2. To respond to your requests, questions, or concerns
Personal Data is required to help us address any queries you may have regarding the Services.

Processing is necessary for the Company's legitimate interests or those of a third party.

3. To comply with any legal, administrative, or judicial obligation, Personal Data is processed to meet applicable legal requirements.

Processing is necessary to ensure compliance with legal obligations.

4. Improving Our Services
We may use Personal Data to improve Our Services. This includes, among other things, information from crash and malfunction reports that we collect in connection with the Services.

Processing is necessary to pursue the Company’s legitimate interests or those of a third party.

5. To prevent fraud and the misuse of Our Services

Processing is required for the legitimate interests of the Company or those of a third party.

6. To undertake and manage activities in accordance with the requirements of Our Services
These activities include back-office functions, business development, strategic decision-making, and oversight mechanisms.

Processing is necessary to pursue the legitimate interests of the Company or a third party.

7. To perform analysis, including statistical analysis
To make decisions on various matters, we use a range of analytical techniques (including statistical methods).

Processing is necessary to pursue the legitimate interests of the Company or a third party.

8. To safeguard our assets, rights, and interests, as well as those of third parties, we have implemented measures to establish and defend legal claims
We may process Personal Data to protect our rights, interests, and assets, or those of third parties, in compliance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies.

Processing is necessary to pursue the legitimate interests of the Company or a third party.

6. Transfer of Personal Data to Third Parties

The Company may also share Personal Data with third-party service providers, such as hosting and storage providers, to process IP address information and analyse user experience.
You may also ask us to provide certain Personal Data about you to third-party trading platforms. In these cases, we will share the Personal Data you provide to Us with those platforms. Their use of your Personal Data is governed by their privacy policies, and your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with affiliated entities or business partners. This helps provide the Company with the resources needed to enhance and improve the products and services it offers to customers.
Where necessary to protect the rights or assets of third parties, the Company may disclose Personal Data to regulatory, local, or other competent authorities.
We may also share Personal Data about you with potential investors or buyers, or with lenders to the Company or any other company in the group, in connection with relevant transactions (including the transfer or sale of assets of the Company or any other group company), or as part of any merger, restructuring, consolidation, or insolvency of the Company or any other business within the group.

ONLINE TRACKING NOTICE

Third-party services, such as advertising providers on our website or analytics companies, may be used. These companies may also use cookies or other technologies.
Cookies are small text files placed on your device each time you visit or access the website. They are used to gather information about your preferences and browsing habits to enhance your user experience, remember your settings, and tailor the products and services you might enjoy. Cookies are also used for statistics and analytics.
Some of the cookies we use are session cookies. They are temporarily downloaded to your device and last only for a short period before you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They are used to help the Website recognise you as a returning user and make it easier to return to the website.

7. Cookies and Third-Party Services

We may use them depending on their purpose:

Cookie type Scope Legal Basis
Cookie type

Cookies are strictly necessary

Cookies are strictly necessary

These cookies are essential for accessing the features you’ve requested and for navigating our website. We use cookies to deliver the information, products and services you’ve asked us for.
They’re needed for your device to download and stream data. This enables you to move around the website, utilise its features, and return to pages you’ve visited before.

Cookies collect personal data, such as your username and last login date, to verify that you are logged in to the site. These session cookies are deleted when you close your web browser.

Cookie type

Functionality Cookies

Scope

Cookies help us recognise you whenever you visit our site and enable us to remember your preferences and settings.

Additional information

They persist until their expiry date and remain stored even after the browser is closed.

Cookie type

Cookies for performance

Scope

We use cookies to collect statistical data on the site’s performance and to help improve it overall. They also enable us to conduct analysis on our website.

Additional information

Cookies store anonymous data that is not linked to any identified or identifiable natural person. You can remove them when you close your browser. Other cookies may remain valid indefinitely.

Cookies are blocked or removed
To manage or delete cookies, adjust your browser settings. Use the links below for guidance on a selection of popular browsers.

  • Firefox
  • Microsoft Edge
  • Google Chrome
  • Safari
However, please note that some or all of the Website's functions and features may not operate as expected if this occurs.


ONLINE TRACKING NOTICE This service does not currently support Do Not Track signals.
8. Retention of personal data about You

The Company will retain your Personal Data for as long as necessary to fulfil the purposes of processing, as described in this Policy, or for longer periods as permitted by laws, regulations, policies, and applicable orders. We will share your information with third-party trading platforms for 12 months. If you agree, we will continue to share your data for a further 12 months.
We regularly review the Personal Data we hold to ensure it is not retained longer than necessary.

9. Transfers of personal data to a third country or to an international organisation

Your personal information may be transferred to other countries, meaning your personal data may be sent to a third country (a country other than the one in which you reside) or to international organisations or jurisdictions. The Company takes all necessary measures to safeguard the Personal Data you provide and to ensure that individuals can exercise their rights and obtain effective legal recourse.
These protections and safeguards are available to all residents of the EEA (European Economic Area).

  • Transfer to a third country or international organisation that the European Commission has determined provides adequate protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the 'GDPR')
  • The transfer is made pursuant to a legally binding and enforceable agreement between public bodies or authorities in accordance with Article 46(2)(a).
  • The transfer was carried out in accordance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. You can view these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details on the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Please email us at info@ventrox-global.com


10. Security of Your Personal Data

We have implemented appropriate organisational and technical measures to protect Personal Data. This includes preventing the accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot guarantee or warrant that the security of your Personal Data will be error-free. We are also not liable for any non-material, incidental, or consequential damages arising from the use or disclosure of Personal Data, including, but not limited to, disclosure caused by transmission errors, unauthorised third-party access, or any other circumstances beyond our control.
Where required by law or by other obligations beyond our control, we may need to disclose your Personal Data to third parties, such as public authorities. In such cases, we cannot control the level of security those third parties apply to your Personal Data.
No method of transferring Personal Data over the internet is completely secure. Accordingly, the Company cannot ensure the security of Personal Data you transmit to Us online.

11. Hyperlinks to websites owned by third parties

Links to third-party websites and applications are provided on this website. These sites and apps are not supervised or controlled by the Company. We are not responsible for the collection or processing of Personal Data by those third parties. This Policy does not apply to activities carried out through such sites or apps.
When you visit any third-party website or app, we recommend reading its privacy policy before deciding to access or use it. We also suggest doing so before providing any Personal Data to them.

12. Changes to this Policy

This Policy may change at any time. If we update this Policy, we will notify you by posting the revised version on our website. For significant changes, we will also seek to inform you through appropriate channels and will publish a notice on our website. Unless expressly stated otherwise, any amendments will take effect upon publication of the updated Policy.

13. Your rights in relation to your personal data

You are entitled to ask us to verify the accuracy of the Personal Data collected about you, to correct any errors, and to delete any Personal Data not required by Us. You may also restrict certain types of processing of your personal information. If you are an EEA resident, please refer to this page:
These rights are available to you in respect of the information you provide relating to your Personal Data. To exercise your rights, please email the address below. Access rights
The Company can verify the accuracy of the Personal Data processed about you. Where applicable, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be provided electronically if you request it.
The right of access to Personal Data must not conflict with the rights and freedoms of others. If fulfilling your request would adversely affect another person’s rights and freedoms, the Company may refuse or limit compliance. Right to rectification
The Company may rectify inaccurate Personal Data. You are entitled to request that any incomplete Personal Data relating to you be completed, taking into account the purposes of processing. Right to erasure
The following grounds apply: (a) Personal Data are no longer necessary for the purposes for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of your Personal Data based on legitimate interests pursued by Us or by a third party; (e) Personal Data have been unlawfully processed; or (f) Personal Data must be erased to comply with a legal obligation of the Company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defence of legal claims.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing. If processing is restricted, Personal Data may be retained only with your consent, for the establishment, exercise or defence of legal claims, to protect the rights of another natural person, or for reasons of important public interest of the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company.
You are also entitled to request that your Personal Data be transmitted directly by the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to portability must not adversely affect the rights or freedoms of others.
Right to object
You may object at any time to the processing of Personal Data concerning you where it is based on the legitimate interests pursued by the Company or a third party, including profiling based on those legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your rights, freedoms, or interests, or for the establishment, exercise, or defence of legal claims.
For direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent to Us processing your Personal Data at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may submit a complaint to a supervisory authority established by a Member State to protect individuals’ fundamental rights in relation to the processing of Personal Data within the European Union.
European Union and Member State laws may restrict your rights regarding your Personal Data, as described in this section 13. We will provide the information requested under section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, taking into account the complexity and number of requests. Within one month of receipt, we will inform you of any extension and the reasons for it.
Unless otherwise provided in section 13, information supplied in response to your rights under section 13 will be provided free of charge. Where a request is manifestly unfounded or excessive, particularly due to its repetitive character, we may charge a reasonable fee to cover administrative costs or refuse to act.
If we have reasonable doubts about the identity of the person making the request, the Company may request additional information.